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The basic goal of counselling is to aid individuals experiencing personal challenges to be able to resolve them and improve their emotional well-being. Therefore, to achieve a positive result, establishing an open and trustworthy connection with the individuals paves the way to reach their goals in the most effective manner and it is also a significant measure for the success of the counselling session.

In a previous blog, we stressed on the importance of listening as part of counselling. This, again, comes into the trust building element of counselling. While connecting with individuals, active listening plays an important role. This part is quite crucial not only to obtain necessary information required to assess the situation and work their way into it, but also to establish a genuine desire to provide attention and understand the other person and his/her problem. When counsellors use active listening skills to connect with an individual, he/she feels heard and thus, trust begins to grow.

There are factors that helps in building genuine connections or trust. Some of these are discussed below:

• Be empathetic: Empathy is the key emotion that makes an efficient counsellor. But you need to remember that there is a huge difference in being empathetic and showing pity. Be understanding, but not in the sense that you agree with irrational behaviours or thoughts.
   
• Be an attentive listener: Counselling requires a great deal of listening. It’s your job as a counsellor to focus and be attentive to make an accurate assessment for developing an appropriate therapy plan.
   
• Ooze positivity to get that trust: People often have a notion that makes an individual willing to share their issues that need counselling. If he/she feels judged or any negative vibes based on what they shared, the effect will be opposite.
   
• Be unbiased: As an effective counsellor, you shouldn’t let your personal beliefs or preferences to come in the way of your therapy. Anything else could lead to loss of trust in your approach to fruitful counselling session.
   
• Maintain confidentiality: Maintaining confidentiality is always a mark of a good counsellor. Always. This further, helps in creating a trustworthy connection with an individual seeking help.

A counselling training for teachers will benefit them in becoming successful counsellors capable of solving issues that hamper a children’s mental well-being and keep them away from reaching their goals.